Privacy Policy

Wildbiotics, 29 Oldfields Circus, United Kingdom, UB54RR.

We offer a comprehensive range of top-tier skin supplements and products, available for purchase.

Operating with utmost integrity and in compliance with data protection regulations such as the General Data Protection Regulations 2016 (GDPR) and the Data Protection Act 2018, we adhere to the principles of fair data processing. This includes ensuring transparency in how we handle personal data, considering the impact of our data processing activities, and using information in a manner that aligns with individuals' reasonable expectations.

This privacy statement, outlines how we collect and process personal data as both a data controller and a data processor. It's important to read this statement carefully to understand our practices regarding your personal data and how we safeguard its confidentiality.

Privacy Statement Scope
This statement covers the handling of personal information collected through our website and other operational processes. We do not share or sell personal information for marketing purposes without explicit consent.
Certain data may be securely stored on third-party platforms, and in some cases, shared with third-party suppliers to facilitate order fulfillment, such as our finance partner and logistics providers.

Data Collection
We collect information through various means, including:
Forms filled out on our website
Correspondence with us
Transaction details
Website usage data
Sensitive personal data related to health or racial origin
We may also collect personal data from social media accounts if you log in to our website through these accounts.

2.1 Sharing Your Data
When you consent to use your data for marketing purposes, we may share it with specific parties, including our salon customers in the UK and Ireland and our international distributors. Details of these distributors can be obtained from our Customer Services.

By providing consent, you allow the transfer of your data to countries outside the EU/EEA, subject to explicit conditions outlined in our privacy statement.

2.2 Opting Out of Marketing Communications
You can unsubscribe from marketing emails by contacting us directly.

2.3 IP Addresses and Cookies
We collect information about your computer, including IP addresses and browsing data, for statistical purposes. We use cookies to enhance user experience, but you can adjust your browser settings to reject cookies, although this may limit certain functionalities.

2.4 Information Usage
We use collected data to personalize website content, provide requested services, fulfill orders, and communicate changes or updates to our services.

2.5 Legal Basis for Processing
We process personal data based on consent, contractual obligations, legal requirements, protection of vital interests, and legitimate interests.

2.6 - 2.10: Further details on legal bases, sensitive data, and data processing purposes.

2.11 Disclosure of Information
We may disclose personal information to third parties in specific circumstances, such as legal obligations or to protect rights and safety.

Sharing, Disclosure, and Retention
(a) Sharing: We do not share personal data for marketing purposes without consent. Internally, we share limited employee data for administrative purposes.
(b) Disclosure: Personal data may be disclosed to comply with legal obligations or in response to lawful requests by public authorities.
(c) Retention: We retain data for active customer accounts or employment periods, as needed to provide services or comply with legal obligations.

Confidentiality and Security
We employ physical, electronic, and procedural measures to safeguard personal information. We notify individuals in case of security breaches and take corrective action as necessary.

11.: Rights of individuals regarding data processing, including access, rectification, erasure, and objection.

Changes to this Privacy Statement
We reserve the right to update this statement, notifying users of material changes via email or website notices.

Please reach out to us for any inquiries or to exercise your data rights.