Terms and Condition

INFORMATION ABOUT US
We operate the website www.wildbiotics.com 
Wildbiotics Trademark number UK00003357033
29 Oldfields Circus, UB54RR
OUR PRODUCTS
Our Products are not medicines or medical in nature. Under no circumstances are our Products intended to diagnose, treat, cure or prevent any disease, medical condition or illness. If you are taking medication we advise that you speak to your doctor first before taking any of our Products.
The images of the Products on our site are for illustrative purposes only.
The packaging of the Products may vary from that shown on images on our site.
All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.
USE OF OUR SITE Your use of our site is governed by our Terms of Website Use. Please take the time to read these terms of use, as they include important terms which apply to you.
HOW WE USE YOUR PERSONAL INFORMATION We only use your personal information in accordance with our Privacy Policy. For details, please see our Privacy Policy.
For the steps you need to take to place on order on our site, please see our Buy Products Online page.
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause below.
We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched ("Order Confirmation"). The Contract between us will only be formed when we send you the Order Confirmation.
OUR RIGHT TO VARY THESE TERMS
We may revise these Terms from time to time in the following circumstances:   
-changes in how we accept payment from you;
-changes in relevant laws and regulatory requirements
-changes in our commercial practices.
Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us. YOUR CONSUMER RIGHT OF RETURN AND REFUND
If you are a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations (2000) during the period set out below in clause
Product images on our site are for illustrative purposes only. While efforts are made to accurately display colors, variations may occur. We reserve the right to modify product color and design.

Product packaging may differ from images displayed on our site.

All Products listed on our site are subject to availability. In case of unavailability, we will promptly notify you via email, and your order will not be processed.

SITE USAGE Your use of our site is governed by our Terms of Website Use. Please review these terms as they contain important information applicable to you.

HOW WE USE YOUR PERSONAL INFORMATION We handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for important details relevant to you.

CONSUMER RIGHTS As a consumer, you have legal rights regarding faulty or misrepresented Products. Guidance on your legal rights is available from local Citizens' Advice Bureau or Trading Standards offices. These rights are not affected by these Terms.

CONTRACT FORMATION

For the steps to place an order on our site, please refer to our Buy Products Online page.

Our order process allows for error checking and corrections before order submission.

Upon order placement, you will receive an email acknowledgment. However, order acceptance is subject to clause below.

Order acceptance is confirmed by dispatch confirmation email. The Contract is formed upon sending the Order Confirmation.

In case of inability to supply a Product, we will notify you by email and refund any payments made.

TERMS REVISION

We may revise these Terms under specific circumstances outlined in this clause.

The Terms effective at the time of order placement apply to the Contract.

RETURN AND REFUND RIGHTS

As a consumer, you have a legal right to cancel the Contract under specific conditions outlined in this clause.

Your cancellation period starts from the Order Confirmation date.

To cancel, contact our Customer Services via telephone or email provided.

Refund details vary based on delivery location and circumstances.

DELIVERY

Delivery details, including estimated dates and responsibilities, are outlined in this clause.

Delivery completion occurs upon Product delivery to the address provided.

Instructions for missed deliveries are provided by the courier.

Product ownership transfers upon full payment.

INTERNATIONAL DELIVERIES

International delivery details, including potential customs duties, are outlined in this clause.

Compliance with destination country laws is required.

PRICE AND PAYMENT

Product prices, including VAT and delivery charges, are detailed in this clause.

Price changes may occur but do not affect confirmed orders.

VAT adjustments apply if the rate changes post-order placement.

Delivery charges are additional and specified during order placement.

Pricing errors are addressed as described in this clause.

PAYMENT METHODS

Payment details, including accepted methods, are outlined in this clause.

Advance payment is required for Products and delivery charges.

CONSUMER LIABILITY

Our liability terms regarding product misuse and commercial use are detailed in this clause.

Exclusions from liability include specified circumstances outlined in this clause.

EVENTS OUTSIDE OUR CONTROL

Our non-liability for events beyond our control is outlined in this clause.

 

OTHER TERMS

Transfer of rights, enforcement, and governing law details are provided in this clause.

Contract parties and enforcement details are outlined.

Price adjustments and VAT implications are detailed.

Notification of price changes is provided.

Customs duties responsibility for international deliveries is outlined.